| Business Improvement Process |
Context / Scope of project
The client, a multi-national gold miner and processor, wanted to standardise their approach to identifying business improvement opportunities and associated value across multiple sites. PIP was asked to assist their Business Excellence team develop a common process and set of tools, while also providing training in using
these tools.
Client achieved:
At the end of the four-week project, the following outcomes were delivered:
- Definition of overarching value identification process to identify, evaluate and prioritise opportunities
- Establishment of supporting materials to assist in
implementation
- Buy-in to proposed value identification process by site and business excellence staff
- Key business excellence team members trained in process and use of tools Immediate adoption of wiring improvements identified during the course of the pilot
- Identification of improvement initiatives estimated to deliver additional $2.5 million in value through reductions in shift changeover times and tighter management of trucks
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”The PIP team made the effort to understand our requirements and what we wanted to achieve. The PIP consultants
got on really well with our people and we’ve ended up with a finished product that is very professional. We’re very
happy with it and confident it will do what we need.”
- Head of Business Excellence
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“We wanted PIP to send us people to add value and that’s what we got.”
“They understood our business situation and everyone in the PIP team had the right level of knowledge. I was confident
that the team could do what we needed, had the willingness to put in the required effort and the flexibility to adjust.
What we normally get from consultants is a report which sits on a shelf. In this case, we got a product.”
- Principal Business Excellence Advisor
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